Subscription Management

How renewal works on each payment method, what actually stops when you cancel, and when a canceled plan can be reactivated.

Where your subscriptions live

The Plans page in the dashboard lists every subscription on your account with its status, the period it covers, and when that period ends. A canceled subscription stays visible there until its paid time runs out; it does not vanish the moment you cancel, because you still have service until then.

Renewal

How renewal behaves depends entirely on the payment method behind the subscription.

Card and PayPal renew automatically. At the end of each period the payment method on file is charged, the period rolls forward, and your bandwidth allowance resets. You do nothing.

Crypto cannot renew automatically: there is no such thing as pulling a payment from a wallet. When the period ends you renew manually from the dashboard, and there is a short grace window after the period lapses before service is cut, since an on-chain payment takes time to settle. Do not rely on the grace window as slack; start the renewal before the period ends.

If an automatic renewal fails (an expired card is the classic case), the subscription goes past due and the provider retries. While it is past due, access can be suspended until a payment succeeds. Fixing the payment method promptly matters more than it seems: a subscription left unpaid long enough is eventually treated as ended, and its resources are released.

Canceling

Cancel from the Plans page. Two things happen, and it is worth being precise about which:

• Immediately: automatic renewal stops. The billing agreement at the payment provider is canceled, so no further charge will be taken.
• Not immediately: your access. Proxies keep authenticating until the end of the period you have already paid for. Cancellation is a decision about the next period, not a switch that cuts the current one.

When the period does end, the proxies on that subscription deactivate and the credential stops working; a request after that point gets a 407, which is the account-state cause described in fixing 407 errors.

Canceling a subscription does not close your node4 account. Your login, order history, invoices, API keys and whitelist entries all remain. The FAQ states the same cancellation rule in one paragraph, which is the version to send a colleague who only wants to know whether the money stops.

Reactivating

While a canceled subscription is still inside its paid period, the dashboard offers a reactivate action. Whether it can restore automatic renewal in place depends on the state of the billing agreement at the payment provider: if the provider can still resume it, reactivation simply switches renewal back on; if the provider has already terminated the agreement (which some cancellation paths make irreversible), the dashboard will tell you to start a fresh checkout instead.

A fresh checkout is less drastic than it sounds. Your account and its settings are untouched; you are creating a new subscription, not a new identity. Once a subscription's period has fully ended, that is always the route back.

If you canceled by mistake and want the same plan on the same terms, reactivate (or re-subscribe) sooner rather than later; resources released after a lapse are not held for you.

Changing rather than ending

If the reason you are canceling is that the plan no longer fits (too much allowance, too little, wrong product), a plan change preserves the value of the time you have already paid, which outright canceling and re-buying later does not. See changing or upgrading your plan for how that works, and /pricing for the current ladder. Every charge along the way, renewal or otherwise, is documented in your invoices.

If you would rather not keep a card on file at all, paying with Bitcoin walks through that checkout and what it does and does not change about the account.