Bandwidth Top-Ups
How to buy extra data for the current billing period, when it expires, which plans can be topped up, and how auto top-up behaves.
Buying a top-up
- Open the Plans page. When your plan is eligible, a top-up strip is shown there, and the Dashboard shows a shortcut to it.
- Choose a pack. Packs are sized against your own allowance, and the price is derived from your plan's own rate; the pricing page explains how.
- Pay by card, PayPal or Bitcoin. Card and PayPal purchases are credited as soon as payment completes. A Bitcoin purchase is credited when the payment settles after on-chain confirmation.
The data is added to your allowance for the current billing period and traffic continues past the point where the plan alone would have stopped it. The purchase appears as its own line on your invoice; understanding your invoice shows where.
When it expires
Top-up data expires with the billing period it was bought in. When the period ends and the plan allowance resets, unused top-up data expires with it and does not roll over. A pack bought near the end of a cycle buys less runway than the same pack bought at the start, so check your renewal date on the Plans page and size the purchase to the days remaining.
Buying more than one top-up in the same period is fine; the blocks stack within that period.
What a top-up changes
Only the allowance number for the current period. Your plan, renewal date, recurring price, credential and endpoints stay as they were. A top-up is not a subscription change.
Which plans can be topped up
Shared datacenter, residential and Rotating Datacenter plans can be topped up. Dedicated datacenter and Rotating Unmetered include unlimited bandwidth, so there is no allowance to extend and no top-up is offered. The free tier is not eligible either; the upgrade there is a paid plan. If the question is really which product fits your workload, choosing the right proxy type covers the trade-offs.
Top-up or a larger plan
A top-up covers this period only; a larger plan changes every period from now on. A top-up is priced above your plan's per-gigabyte rate, so a shortfall that repeats every month is cheaper as a larger plan, and a one-off spike (a large crawl, a migration, a short campaign) is cheaper as a top-up. Add your plan and your usual top-up together and compare that total with the next plan on /pricing; changing or upgrading your plan explains how a switch is handled.
Auto top-up
Auto top-up is optional and off unless you switch it on. It needs a saved card, and it buys a pack automatically when your usage crosses a threshold you set. It is a setting on your account, managed at Usage alerts, not on any one subscription.
That scope matters when you cancel. Canceling a subscription stops its renewal, and your access continues to the end of the paid period. Auto top-up stays switched on through that period, so while you still have paid access it can buy a bandwidth pack with the card on file. If you do not want a further charge, switch it off at Usage alerts when you cancel. Subscription management covers the rest of the cancellation flow.