Changelog
What we shipped, improved and fixed, with the date each change went live.
- Improved
Your datacenter proxies spread across every network we run
Allocation now balances across autonomous systems, not only across subnets. An order arrives divided evenly between the networks behind our pool instead of concentrating on the largest one, which is what matters when a target blocks by network rather than by address. Read about shared proxies.
- New
Pay an invoice from your account
Invoices now open in your dashboard with the full breakdown, a PDF copy and a pay button, so an amount still owing is something you can act on rather than only read. You choose the payment method at the point of paying. Open your orders.
- New
Invoices arrive by email with a link that keeps working
When we raise an invoice you get it by email with a link straight to it. The link stays valid until the invoice is paid, so you can close the page and come back, and a reminder follows while it is still open.
- Fixed
Support requests sent by email show up in your account
A conversation you started by emailing us, or through the contact form before you had an account, now appears in your support history once your email address is verified. Open support.
- Improved
Top up by any amount, and pay less per gigabyte for more
Bandwidth top-ups are no longer fixed sizes. Choose any whole number of gigabytes up to your plan's monthly allowance, and on most plans bigger amounts cost less per gigabyte, up to 5% from 10 GB and up to 10% from 50 GB.
- Improved
Your welcome email shows you how to connect
The emails confirming your plan and your proxies now walk through both ways to authenticate, show where your endpoint and credentials live, and include a request template to adapt. Gateway plans get their address and port in the email itself.
- New
You are told when a proxy is replaced
If one of your proxies goes down and we swap it, you now get an email naming the new address and port. It also says that the username and password for that proxy were regenerated, and where to find them.
- New
A guide to running Scrapy through Node4
A new page covers how to tell whether your target accepts datacenter addresses before you pay for them, where proxy assignment belongs in the middleware chain, and when a paginated run needs to hold one address. Read the Scrapy guide.
- Improved
Your credentials are on screen the moment the page opens
The connection card shows your proxy password straight away instead of behind a reveal, with a control to hide it while you are sharing a screen. Code examples now sit at the end of the page, so your credentials and your endpoint list come first.
- Improved
A clearer answer to who can reach your proxies
The access card now names both ways in, then tells you which one the machine you are on is using. Refused connections are listed underneath, each with the reason it was turned away.
- Improved
Dedicated and rotating plans explain how each one is billed
The dedicated datacenter page now leads with the fact that traffic on those plans is not metered, and the rotating page sets out why rotation is priced per gigabyte instead, so the cheaper plan for your workload is obvious before you buy. Read about dedicated datacenter proxies.
- Improved
One set of proxy credentials for the whole account
Your proxy username and password now work across every proxy you hold, whatever mix of products that is. Rotate them once and every endpoint follows.
- New
A bigger monthly allowance on the free tier
Free accounts now include 1 GB of bandwidth a month, up from the earlier allowance. Still no card on file and no countdown to a trial expiry. See pricing.
- Improved
Shared plans spell out how the pooled bandwidth works
Shared bandwidth is pooled across the proxies on your plan rather than allotted per proxy, and the pricing page now says so with the figure you actually get. See pricing.
- Fixed
SOCKS5 is labeled everywhere it works
The protocol column on your proxy list now names SOCKS5 on the gateway products as well as the dedicated ones, so you can see what an endpoint accepts without testing it.
- New
Free tools that answer the question before you buy
A set of tools that need no account: replay a request that got blocked, see the fingerprint your client presents, size a plan against your own volumes, and one that will tell you when you do not need proxies at all. Try the free tools.
- New
A published OpenAPI description of the API
The REST API now ships a machine-readable spec, so you can generate a client in your language instead of hand-writing one from the docs.
- New
SOCKS5 setup guides for aiohttp and axios
Two popular clients will not take a SOCKS5 proxy URL on their own. Both now have a guide showing the package to add and the exact code that works. Open the help center.
- Improved
Checkout says what you are buying
The order summary now names the product, the billing term and any discount applied, before you hand off to a payment provider.
- New
Residential proxies are on sale again
Residential plans are back in the catalog, served by rebuilt gateways with country selection and sticky sessions. Read about residential proxies.
- Improved
Your cart follows you across the dashboard
An unfinished order now rides along on a bar at the foot of every dashboard page, so it stays one click from checkout instead of stranded on the page you left it.
- Improved
Products we cannot deliver say so up front
A product that is withdrawn or out of stock now shows as temporarily unavailable in the catalog, rather than presenting a buy button that stops working at checkout. See pricing.
- New
Analytics is one readout with a range you choose
Usage, spend and bandwidth by proxy type now sit on a single page, and the charts take a date range you pick rather than one window fixed for you.
- New
An authorization panel on the dashboard
One place to see which IP addresses are allowed, which credential is live, and to restore access when a connection comes back refused.
- Improved
Higher contrast throughout the dashboard
Buttons, links and status chips across the dashboard were re-toned for stronger contrast against their backgrounds, in both the light and the dark theme.
- Improved
Bandwidth alerts warn you before the cap
Alerts fire as you approach your limit, in every billing period, so the first you hear of a heavy month is not a stopped scrape.
- New
A redesigned public site, navbar to footer
New palette, a navbar built around five top-level destinations, and a home page whose hero panel draws from the live pool rather than stock photography. See the home page.
- New
A rebuilt dashboard
Overview, proxies, plans, analytics and settings were redrawn around one control-room language, with a command palette on Ctrl+K and skeletons instead of spinners.
- New
Bandwidth runway on shared plans
The dashboard projects how long the bandwidth left in your pool will last at the rate you are currently using it, so a busy week is visible before it becomes a stoppage.
- Improved
The support form asks for what an answer needs
The ticket form now asks what you are trying to do and what happens instead, and suggests a matching help article while you type. Open the help center.
- New
Automatic top-ups before you run out
Set a threshold and an amount, and bandwidth is added when you approach the cap instead of after traffic has already stopped. The rate is derived from your own plan, not a flat pack price. See pricing.
- Improved
Every product repriced against real cost
The whole ladder was rebuilt from what the underlying capacity costs, tier by tier, and every rung on it carries its price on the page instead of a form to fill in. See pricing.
- New
Setup and troubleshooting guides in the help center
The help center and the blog now cover language-by-language setup, rotation and session behavior, and troubleshooting for the errors people hit most. Open the help center.
- New
A machine-readable summary of the site
Assistants that read llms.txt now get an accurate description of the products and the guides, generated from the live corpus rather than typed once and forgotten.
- New
Plans and bandwidth add-ons share one cart
Put a plan and any bandwidth add-ons in the same cart and settle the lot in one pass. PayPal takes either on its own, and Bitcoin takes them together. See pricing.
- Improved
Your plan choice survives sign-up
Choose a plan while signed out and it is still waiting in your cart once the account is created, instead of dropping you on an empty dashboard.
- New
A welcome email that gets you connected
New accounts get a message that points straight at the credentials, the endpoint and the first setup guide.
- New
Onboarding starts with a checklist
New accounts land on a getting-started page that walks through verifying your email, claiming your free proxies and making the first request. Create an account.
- Improved
Closing an account does the whole job
Closing an account now revokes proxy access and cancels auto-renewal at your payment provider in one step, so nothing keeps billing after you have gone.
- New
Usage broken down by proxy type and country
Analytics now shows where your traffic went as well as how much of it there was, which is the view you need when one destination starts refusing you.
- New
A second plan of the same type now stacks
Buying more of a product you already hold adds to what you have instead of being refused as a duplicate. See pricing.
- Improved
A plans page that recommends at most one thing
The plans page reads your own usage and suggests a single change, and only when a real limit is binding. No wall of upsells. See pricing.
Try it on the free tier
Free proxies and a monthly bandwidth allowance, with no card on file. If you would rather read first, the help center has the setup guides and the free tools need no account at all.
Create a free account